Testimonials

GANLEY NISSAN, INC.
****CUSTOMER TESTIMONIALS****


Ganley Nissan is #1 in the region in Owner Retention, just ask our thousands of satisfied customers and they'll tell you why they keep coming back! "That's the Key" to keeping owners loyal!


Thelma and Greg,

I just wanted to thank the both of you for the outstanding experience I had
purchasing my Nissan Versa from Ganley this week. The customer service at
your dealership can not be beat and the two of you made me feel like I was
family not someone buying a car. It really could not have not been a better
experience.

I will tell everyone I talk to who is the process of purchasing a car the
experience that I had from the both of you and your staff.

Thank you again for all of your help and I look forward to many more years
of purchasing vehicles at Ganley.


Alexa Scimone
Central Claims Representative
650 Alpha Dr.
Highland Heights, Ohio 44143
1(800) 776-4737 (phone)
440-446-5683 (fax)



Dear Ganley Nissan,

I probably sound like a broken record already, but being a business person myself I cannot help but appreciate how good your staff is at Ganley Nissan. Their Customer Service attention is really above par.. starting at the top with Don "Z" .. all the way to Patty answering the phones. Don always goes out of his way to do whatever he can for us, even buying a cover to protect Frank's car in the move to Mayfield.. WOW! I recently had my vehicle in for new tires and wheels.. Tom Kennish, Chuck and my favorite people in parts.. not to mention Brett's attention to detail on working on it, is just so gratifying. Once again, KUDO'S for not only hiring the BEST, but keeping them Happy. It is obvious everytime we go in!

Have a Nice Day!
Karen & Frank
3/22/10



Mr. Jim Humphrey
Ganley Nissan, Inc.
16005 Chagrin Boulevard
Shaker Hts., OH  44120

Jim-

Thank you once again for helping to make my experience with Ganley Nissan an exciting one!

The easiest part of trading cars was I knew there was no decision as to where to go or who to see.  I chose to drive from Knoxville to Ganley Nissan in Shaker Heights because of the valuable relationship and excellent service that I have always received from you and the staff there.  Taking ownership of my now fourth (4) Altima from Ganley, I couldn't imagine going to any place else...it just wouldn't be the same!  I am certainly looking forward to my continued relationship with you and the staff at Ganley.

Sincerely,
Linda Reid
Knoxville, TN

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Dear Jim, 

We just wanted to send a big thanks for all you've done, and let you know how much we appreciate it.
Joan & Jerry Hall
P.S. Thank you for your patience with me. LOL

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To:  Thelma Walter
Subject:  A Huge Thanks!!

Thelma...Thank you so very much for helping with my purchase.  It truly was a pleasure buying my Frontier from you.  I would also like to thank you for getting my owners manual and extra set of keys.  I would also like you to know that we are a family of Ganley buyers. So thanks again, Brent Hopkins, a VERY SATISFIED Frontier owner!!  
  
         
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Dear Jim,

Thanks for selling me my Nissan Sentra.  I love it!  I'm enjoying it so much and wanted you to know it.
Sincerely,
Betty Marshall

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Sept 8th, 2009 

Mr. Don Z, General Manager
Ganley Nissan 
16005 Chagrin Blvd
Shaker Hts, OH 44120

Dear Don Z,

On behalf of the M.C. Chatman Center for Humanitarian Services, we would like to that this opportunity to thank you for your contribution to this years Multicultural Music Fest.

Your contribution will assist in continuing our services to the Garden Valley area and beyond and we look forward to working with you again in the near future. 

Sincerely yours,

Marcella Caffie
President

Ruby Alexander
Vice President

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Dear Don Z,

I'm looking forward to your survey...... it will be a good opportunity to let you know how much I enjoy dealing with Mark Persons!  That man needs a raise!!!!!!!  I have leased 4 vehicles through him.  Never pressure, just honest and open discussion on how to best afford what's good for me!  If all dealerships had more people like him, dealerships in general would have a much better satisfaction rate with their customers!  I'll be back!
 
Rosemary Loczko
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